Frequently Asked Questions

Cloud vs Dedicated

What is Cloud Technology?

Cloud infrastructure services rely on layers of virtualization to make a group of computers behave like a single entity, this brings about the posibility to easy management not only of resources allocation but availability.  For the vast majority of situations this is good but there are specific situations in which the Cloud is counterproductive.

Since hosting service on the Cloud rely on layers of virtualization, the vast majority of the time, hosting providers will limit resources allocation to prevent overuse. This increases latency and reduces response from the webserver, even when proper caching mechanisms reduce it. To make matters more complicated, the Cloud manages generally thousands upon thousands of customers at the same time which can create security problems.

Are your services against the Cloud?

Not at all. Cloud can be great for lots of uses but for customers that want low latency websites and processor power, the cloud infraestructure can sometimes add latency due the virtualized nature.

There are tons of people willing to invest in the Cloud and we don’t have anything against them. We believe the user should have more options and being the sysadmins we are, we believe in the oldschool principe of, the less abstractions and layers you add, the better.

Why pay more for a service when some Cloud services are cheaper?

Cloud services can be cheap at first but you have to consider your resources. You are assigned a tiny fraction of CPU time and they usually tweak this to fit their ends, once you start needing more, the upgrades usually cost more than getting a more powerful dedicated server.  

We offer you the chance of having a dedicated server performance managed by us, with price that is inferior of having to pay and manage a dedicated server.

What's the difference with your Dedicated service?

We believe in simplicity. Since we love linux and everything about it we feel compelled to go back to the basics. Our solution consist on dividing a group of customers on each server. When a server fills with the maximum of user we allow, we start another server and load it with new customers so, essentially, each server hosts a tiny group of customers, allowing them to use all the power of the server without the nasty resource allocation so common on other hosting providers.

What happens if someone eats lots of resources?

If some customer is abusing CPU resources for a long time, we notify the customer and take preventive measures limiting the PHP events on that account to avoid affecting the other customers. Since there are few customers on each server and we host on Xeon servers with at least 16 threads, the chances of that behavior affecting others are minimal.

Plans & Support

What kind of payment options and payment cycles do you accept?

We accept Credit Cards, Paypal and Direct CBU Transactions (only in Argentina). You can get a 1-month, 3-months, 6-months and 1 year cycle.

What other features differentiate your service?
We know few services who lend a hand to it’s customers for configuring or optimizing their sites without having to pay for extra support. We don’t charge you for extra support. When you get a plan with us you are also getting our support free of charge. That’s a big plus. Also, all our plans receive the full power of the server with no resource allocation, being the amount of websites/sql and storage space the only variable that changes.
Do your plans have any kind of commitment?
Not at all. You can purchase any plan with us and cancel anytime, no questions asked.
What's the difference with your Dedicated service?

We believe in simplicity. Since we love linux and everything about it we feel compelled to go back to the basics. Our solution consist on dividing a group of customers on each server. When a server fills with the maximum of user we allow, we start another server and load it with new customers so, essentially, each server hosts a tiny group of customers, allowing them to use all the power of the server without the nasty resource allocation so common on other hosting providers.

What kind of support do you offer?
We can migrate your site from your older hosting for free. We offer you advices on how to optimize your wordpress installation, we can help you setup plugins and fix problems that could arise from incompatibilities. We rutinely check for any malware and remove it, what we don’t do is load content on your site or mantain it in any way, that’s your job.